BRAVO Pit is a complete table game management and player tracking system.
The system is designed to improve player ratings and pit management by utilizing the latest technology to enhance rating accuracy and evaluate operational efficiency. BRAVO Pit extends beyond standard electronic rating systems by capturing hand count and propositional bet data with our patented Chip & Card Detection (CCD) System. Accurate hand count and side bet capture and analysis allows a casino to better evaluate a player’s true value, dealer efficiency and side bet assessment.
BRAVO PIT WATCH
The Pit Watch module is the heart of the player tracking and management software. Rating information and table statistics are entered and displayed in the program. Floor personnel use Pit Watch exclusively for all player rating activity, rack management, fills/credits, openers/closers and marker activity. The program is easily configured to accommodate different hardware configurations including central pit PC, touch PC at pit table and mobile tablet PC.
Supervisors are notified of any customer activity requiring MTL or CTR requirements and surveillance can monitor the Pit Watch program for player alerts and table monetary activity.
CARD & CHIP DETECTION SYSTEM (ccd)
The BRAVO Pit – CCD System is a table game player ratings and management system designed to track play using correct hand counts for more accurate player reward calculations. Newly developed sensors are positioned under the table felt to detect where cards or chips are placed to determine when a hand is being played. The sensors are designed to read through fabric and can detect changes in ambient light to determine where and when objects are placed on top of the table felt.
The dealer checks players into a seat by swiping a player’s card and selecting the seat the customer is sitting in. This is accomplished by using the BRAVO Pit Dealer Unit positioned to the right of the table rack. When the sensors detect they are covered at a particular betting position, the system knows a hand is being played at that spot. Hand counts are then assigned to the individual player checked into that seat at the table.
Ratings by hand counts have shown to be a more accurate means of calculating a player’s comp value than the currently used time based rating. Time and estimated hands per hour are always inexact values that could skew comp calculations drastically. Time base ratings are estimated to be longer per session by taking into account: inaccurate time-out, time away from table, shuffle time and table management (fills/credits, deck changes, markers, etc). With the BRAVO Pit- CCD
System, exact hand counts are used in the “Theoretical Win” formula dramatically improving the rating accuracy. Time based ratings have shown to be 10 to 30 percent inaccurate in blackjack ratings and as much as 50 percent off in some carnival and baccarat games.
Casino management can now track any proposition or bonus bet on a game by placing a sensor under the side betting area. Since casinos are charged for these prop or bonus bet games, tracking the utilization of these bets can verify or disprove the cost associated with the game is justified.
The BRAVO Pit – CCD System tracks all hands dealt so dealer speed and efficiency can easily be evaluated. Now, casinos can routinely perform dealer audits and determine casino hands per hour goals on all game types.
Because the sensors are installed under the table felt, they are protected and undetectable by the players. The sensors are covered to avoid problems from spills of any kind. When felt changes are performed, the maintenance crews are not entrusted to disconnect or remove the sensors once they are installed thus eliminating inadvertent sensor damage.
With the increasing popularity in table games, casinos need the ability to accurately track and compensate live games as well as efficiently manage the casino pit. BRAVO Pit – CCD is a complete pit management system. We believe our product is the most complete, high tech product in the market today.
Additional BRAVO Pit Modules
The Audit Watch module of BRAVO Pit enables casino management to review and edit table accounting procedures and data including openers, closers, fills and credits.
The BRAVO Notify module sends notifications to employees via email or text. Notifications can be customized for each employee and set for specific times, for specific customers or with specific notes.
BRAVO Random Selector
The Random Selector module allows casino personnel to randomly select a winner from all live players, all live tables, or promotion participants and display the winner on selected monitors throughout the pit.
BRAVO Reports enables casino management to generate various reports that are instrumental in accurately assessing and managing the activity on the casino floor.
BRAVO Pit’s Cage Watch module allows for cage personnel to be automatically alerted that a fill or credit request has been submitted by a supervisor in the pit.
The Card Watch module assists casino personnel to register employees and players into the system. Player registration can be done with or without ID scanner and player accounts can be merged.
With the Promotion Watch module, promotions can be set-up, tracked and tied into the player tracking history features and drop numbers to analyze the success of each promotion.
The Session Expert module allows for easy access to all player session information, which can be filtered by various requirements. Session Expert also allows for sending email or text blasts to customers who meet the search criteria. Various filters include:
• Specific Player Information
• Dealer or Supervisor
• Pit or Table
• Minimum Play Amounts
• Game Played
• Name Refusal Tracking for MTL Purposes